Shipping policy

 

For kits and supplies, orders to US mainland will be shipped from our US warehouse. (If the item you purchase is out of stock in US warehouse, it will be shipped from China. There will be a (Ships from china) sign at checkout)

Order to other countries (including Hawaii and Alaska) will be shipped from China.

For handmade items, orders will be shipped from china.

Customers are responsible for paying all applicable taxes.

Orders are processed within 1 to 3 business days after receiving your order confirmation email. 

Delivery Time (business days) 

- US: 1-5 (from US)
- US: 6-9 (from China)
- CA: 9-11 
- AU: 5-8 
- UK: 4-6 
- FR: 4-6 
- NL: 4-7 
- DE: 6-9 
- IT: 6-9 
- Other European countries: 7-13 
- JP: 3-4 
- KR: 6-9 
- SG: 6-7 
- Other countries: 7-17 
* If your address is out of our service, we'll cancel the order and inform you by email.

For digital patterns, you will receive an email which includes the download link after purchase. If you cannot find or download it, contact me via Email contact@lilyslyric.com, and I will send the pattern to you directly.